In today’s TechnoLawyer BlawgWorld post, the editors point to an article appearing in the Arizona Republic that details how a pair of Phoenix personal injury lawyers are using tablet devices to improve communication with their clients.

Improving client communication, from telephone and email messaging to document collaboration to invoicing and bill payment, have long been topics of discussion by attorneys and legal vendors alike. For more than 25 years practice management vendors have heralded their products as a solution. Claims such as ‘having all of your client’s information at your fingertips…’ had been made ad nauseum, but having the information is not the same as using it. And now finally, attorneys are beginning to appreciate the necessity of good client service.

iPad and smartphone applications are making the transition from traditional computing to mobile computing fairly seamless. As legal technology product and service providers, we need to take a hard look at our offerings and determine how we can help our legal clients become part of the ‘communication revolution’.

On a separate and personal note, I’m glad to be back to blogging after a long silence. For those of you that sent your condolences, I want to thank you for your support following the death of my father. He was truly a role model and source of inspiration for me. These have been dark days and it has been much harder for me to focus on business than I ever expected. The good news is I’m excited to be back.